Exchange setup for Rackspace is fairly easy setup but all the preparation before from prior email accounts and the integration thereafter does require careful thought before proceeding. Here are some additional Exchange server support links if Rackspace setup services aren’t what you need…

Export your contacts and calendar to a CSV and the email to a PST. DO NOT TRY TO MODIFY THE EXISTING EMAIL ACCOUNT. Create a new profile in Outlook for the new Rackspace email. You will end up breaking accessibility to the old Exchange email account. That data could be useful later on. Hosting with Rackspace. Outlook & Device Configuration. The easiest way to configure your Outlook and your mobile devices to work with your new Exchange account is by using Rackspace's Email Setup Wizard: This wizard does a nice job of providing the documentation you need to configure your specific software and devices. Click on the Start Menu (or press the Windows key) and then search for Control Panel Once in the Control Panel, Click on. MacOS: Outlook 2016 (IMAP) - Rackspace Email Setup This article will assist you with setting up Outlook 2016 for Mac with your Hosted Mailbox.

Additional Links:

Preparation for a new email account with Rackspace

You should always start with pruning your email regardless of what email service you choose and what provider serves it. Email becomes significantly more manageable once the email is pruned. And by pruned I mean unsubscribing to unnecessary emails and deleting them. Otherwise, don’t enable forwarding to your new email account from your old email account and consider it a junk mail account. Read more here.

Backup Outlook

Export your contacts and calendar to a CSV and the email to a PST. DO NOT TRY TO MODIFY THE EXISTING EMAIL ACCOUNT. Create a new profile in Outlook for the new Rackspace email. You will end up breaking accessibility to the old Exchange email account. That data could be useful later on.

Hosting with Rackspace

The reason people choose Rackspace over other services is the great customer care. You’ll notice it immediately when calling. No phone tree and limited hold times. People tend to go with GoDaddy as a domain registrar and branch out with additional services from there. Check out the DNS setup if you choose Godaddy as the domain registrar. Otherwise, let’s get started with the RackSpace links below.

Information- https://www.rackspace.com/en-us/email-hosting/hosted-exchange/pricing

Signup- https://cart.rackspace.com/apps?_ga=1.103723522.343406881.1409948163

Rackspace Cloud Office

https://cp.rackspace.com.

Microsoft Exchange Setup

• Select mailboxes under Microsoft Exchange and edit account information accordingly

Microsoft Outlook Setup

• The OWA link is https://apps.rackspace.com/index.php Email can be read here. Alternately, an easier link to remember that will redirect to the above link is https://outlook.office.com
• Autodiscover should be setup in DNS. Autodiscover allows you to input the email address and password as displayed below. The email will automatically configure itself from there. Otherwise, use the following support link to assist with local Outlook desktop setup.

Apple Iphone Exchange Email Setup – Preparation

Please understand this is the default mail application most people use and they are third party apps like Gmail and Outlook app for Iphone. Please remove the old mail account by going to “settings” on iPhone, “mail”, select “accounts” at the top, and select the account you wish to delete if you are in fact using this app.

Apple Iphone Exchange Email Setup

Note: The images in this article show iPhone 5 running iOS 7. Though screens on other iOS devices will differ, the process is the same.

On the home screen of your device, tap Settings >Mail, Contacts, Calendars > Add Account

Exchange Setup for Rackspace

Understand CSV files for contacts, PSTs from prior email, and a basic understanding of email setup will reduce migration time significantly.

Setting up DNS Records for RackSpace Emails

Without the correct DNS settings associated to your domain, you can experience problems sending/receiving email. Please read the sections below detailing the most common DNS record-types for email. You will need to contact your DNS Host directly to add or edit any DNS Records.

MX Records

MX records direct incoming email sent to your domain to the correct location. If the MX records are incorrect you will have trouble receiving mail from any senders outside of your own domain.

You will need to add the following two MX records to your domain:

1.

Hostname: blank or @

Time to Live (TTL): 3600

Record Type: MX

Destination: mx1.emailsrvr.com

Priority: 10

2.

Hostname: blank or @

Time to Live (TTL): 3600

Record Type: MX

Destination: mx2.emailsrvr.com

Priority: 20

*Note: Typically it takes between 24 and 48 hours for changes to DNS records to fully propagate. We typically recommend updating your DNS records during the off-peak traffic hours to allow for DNS propagation. No mail will be lost during this time

Autodiscover Record

Autodiscover is a service that allows you to easily configure your email clients, knowing only your email address and password. Autodiscover also enables additional features for Microsoft Exchange mailboxes such as: downloading the offline address book, viewing Free/Busy time in a calendar, and the Out-of-Office Assistant.

*Note: Autodiscover is not compatible with Outlook 2011 and Mac Mail

To set up Autodiscover on your domain, add the following record information:

Hostname: autodiscover

Rackspace Email Server Settings

Time to Live (TTL): Lowest Possible

Record Type: CNAME

Destination: autodiscover.emailsrvr.com

Note: Some DNS providers require your full domain name in the hostname field; e.g. if your domain is example.com, your hostname would be autodiscover.example.com

SPF Record

The SPF Record is designed to combat and reduce spam for your domain. It helps mail servers identify unauthorized use of your domain in the form of forgeries (spoofing). SPF records also help improve your email deliverability rate by preventing the email that you send from landing in a recipient’s spam or junk mail folder.

To create the SPF record on your domain, add the following record information:

Setting Up Rackspace In Outlook For Mac 2016 Free

Hostname: blank or @

Time to Live (TTL): Lowest Possible

Record Type: TXT

Destination: v=spf1 include:emailsrvr.com ~all

Rackspace Server Settings For Outlook

Type	Hostname	Destination	Priority	TTL
MX	@ or left blank	mx1.emailsrvr.com	10	3600 seconds or lowest allowed
MX	@ or left blank	mx2.emailsrvr.com	20	3600 seconds or lowest allowed
TXT	@ or left blank	v=spf1 include:emailsrvr.com ~all	NA	3600 seconds or lowest allowed
CNAME	autodiscover	autodiscover.emailsrvr.com	NA	3600 seconds or lowest allowed

Rackspace Email Setup Outlook

Note: Your new settings take 24 to 48 hours to propagate to the world.